Shipping & Returns
All prices are quoted in Australian Dollars.
STANDARD SHIPPING AUSTRALIA $8.00
EXPRESS SHIPPING AUSTRALIA $14.00 (Please note that Australia post has currently advised this is no longer an overnight service)
Orders are processed & shipped within 24-72 hours on business days. (Please check item dispatch as some items are hand finished or pre order and may take a little longer to dispatch)
We do not split orders. If your order contains pre order or embroidery items your order will be shipped when all items are ready to dispatch.
NEW ZEALAND $14 AUD
USA / CAMADA / ASIA $24 AUD
UK / IRELAND / EUROPE $28 AUD
Please note orders are being dispatched without delays but we are currently experiencing shipping delays due to COVID-19 restrictions.
TO RETURN AN ITEM PLEASE EMAIL VIA OUR CONTACTS PAGE PROVIDING YOUR ORDER NUMBER AND ITEM YOU WOULD LIKE TO RETURN/EXCHANGE.
PLEASE DO NOT SEND MESSAGES VIA INSTAGRAM OR FACEBOOK.
- Items must be returned within 14 days of receiving your order.
- Your item/s must be unworn, unused, unaltered and unwashed.
- All item/s must be returned with original tags still attached & free of make up, fragrances & deodorant marks.
- Shipping fees are not refundable.
- Customer is responsible for return shipping.
- Sale section items are final sale and may not be returned or exchanged. Please choose carefully.
- Due to hygiene restrictions we are unable to accept returns for earrings.
- We do not accept returns for wholesale orders, custom orders or pre orders.
- Gift Vouchers are non refundable or redeemable for cash.
- Retail return policy does not apply to wholesale customers please read wholesale terms & conditions for full return policy on wholesale orders.
If you have further questions regarding our returns policy please get in touch prior to placing your order.
Thank you so much for your support. Eva Xx